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Hey there, This doesn’t get talked about enough in B2B circles: So many B2B buyers don’t buy because your product is necessarily “better.” They buy because you feel “familiar.” Because they've bought from you before…because you used to send them printed catalogs…and because your name is reputable. It’s the old “know, like, and trust” factor. Here’s the kicker though: Most B2B brands are doing very little, if anything, to create that familiarity. No presence. Meanwhile, over in DTC land, brands selling $49 candles are investing heavily in brand building, storytelling, and consistency. Even though their sales cycle is measured in minutes, not months. Wild, right? The brands that need familiarity the most are doing the least to build it. So how can you do it tastefully, without sounding like a walking LinkedIn post? Here are a few ideas that won’t make you cringe:
Bottom line: If you want to win more deals, make your brand feel like a familiar face, not a stranger sliding into the DMs with a case study and a dream. Until next time, |
Join for short weekly insights for B2B ecommerce brands and folks who work in B2B ecommerce.